Ligamension2 Privacy Policy – Malaysian Player Data Protection

This Privacy Policy ("Policy") is published by ligamension2 and applies to all users who access or use the ligamension2.best platform, including all services, applications, and features made available through our platform. This policy describes the types of personal information we collect, why we need it, how we use it, who we share it with, and what rights you have over that data.

Ligamension2 operates in accordance with Personal Data Protection Act 2010 (PDPA Malaysia) which is Malaysia's primary legislation governing the processing of personal data in commercial transactions. We take these legal obligations very seriously and have appointed a data compliance officer responsible for ensuring that all our practices remain fully aligned with the law.

This policy also covers information on the use of cookies, tracking technologies, and how we handle data collected through your interactions with the platform — including when you play slots, Live Casino, baccarat, Malaysian Super League Sports Betting, or any other games offered at ligamension2.

Ligamension2 collects personal data in two main ways: information you provide directly when registering or using the platform, and data collected automatically through your use of the platform.

We no collecting sensitive personal information such as your medical data, religious beliefs, or political views. Financial data such as full credit card numbers is not stored in our systems — it is processed directly through payment providers that operate to PCI DSS security standards.

Ligamension2 uses your personal data only for legitimate and necessary purposes. We will not use your data for any purpose beyond those stated below without first obtaining your consent.

• Account management: To create, verify, and manage your account on ligamension2, including the identity verification (KYC) required under applicable regulations.
• Transaction processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks and FPX, as well as processing withdrawal requests to your Malaysian bank account or e-wallet.
• Service delivery: To give you access to all games available on ligamension2 — slots, Live Casino, baccarat, live Sports Betting, and more.
• Security & fraud prevention: Detecting and preventing fraud, multi-account abuse, money laundering, and other security threats.
• Legal compliance: To meet Malaysia's legal obligations, including the PDPA, anti-money laundering (AML) regulations, and other reporting requirements mandated by the relevant authorities.
• Service communications: Sending important notifications about your account, platform updates, or security information you need to be aware of.
• Marketing (with consent): If you have opted in to receive marketing communications, we may send you information about ligamension2 promotions, bonuses, and offers. You may unsubscribe at any time.
• Platform improvements: Analysing aggregated and anonymised usage data to understand how the platform is used and to make meaningful improvements.

Ligamension2 adheres to the principle of purpose limitation — data collected for one purpose will not be used for any other unrelated purpose without your consent. This is one of the core principles of the Malaysian PDPA that we fully comply with.

The security of your data is a responsibility we take extremely seriously at ligamension2. We continuously invest in the latest security technologies and procedures to ensure your personal data is always protected against unauthorised access, loss, destruction, or disclosure.

The technical security measures we employ include:

• 256-bit SSL/TLS Encryption for all communications between your device and ligamension2's servers — ensuring no third party can read your data in transit.
• At-rest data encryption for all personal and financial data stored in our databases.
• Role-based access control — only ligamension2 staff who require access to specific data to perform their authorised duties are permitted to do so, and all access is logged and audited.
• Intrusion detection system (IDS) monitoring our network 24 hours a day, 7 days a week to detect any suspicious activity.
• Two-factor authentication (2FA) for internal administrative access, adding an extra layer of protection to our systems.
• Penetration testing conducted periodically by independent third parties to identify and address security vulnerabilities before they can be exploited.

In terms of procedure, ligamension2 conducting regular data security awareness training for all staff. Any security incidents are handled in accordance with an established incident response plan, which includes steps to contain the incident, restore systems and notify affected parties within the timeframes required by Malaysia's PDPA.

Ligamension2 does not sell, rent, or share your personal data with third parties for their own marketing purposes. This is an absolute commitment on our part. However, there are limited circumstances where we need to share your data in order to operate our services:

• Payment providers: When you make a deposit or withdrawal, the required transaction details are shared with providers such as Touch 'n Go, GrabPay, DuitNow, FPX, or the relevant bank. Only the minimum data necessary to process the transaction is shared.
• Game providers: To run third-party games within the ligamension2 platform, information such as player ID and game history may be shared with providers who have signed strict confidentiality and data protection agreements with us.
• Government authorities: ligamension2 will disclose personal data where required by Malaysian law, a valid court order, or a directive from a law enforcement agency with the appropriate jurisdiction.
• Technical service providers: Cloud infrastructure providers, analytics services, and security tools we use may have limited access to data in order to deliver their services. All such providers are bound by data processing agreements that require them to protect your data.

In all data-sharing instances, ligamension2 shares only the minimum data necessary for each specific purpose, and ensures that any third party receiving such data is bound by confidentiality and data protection obligations equal to or stricter than our own standards.

Your personal data is stored on secure, encrypted servers. Ligamension2 using high-grade data storage facilities with multi-location redundancy to ensure availability and protection against data loss caused by hardware failure or disaster.

The period for which we retain your personal data depends on the type of data and the relevant legal requirements:

• Active account data: Retained for the duration your account is active on ligamension2 and for the required period following account closure to fulfil legal obligations.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian tax and anti-money laundering legislation.
• KYC records (identity verification): Retained for a minimum of 5 years after the date of verification or account closure, whichever is later.
• Customer support communication logs: Retained for 2 years for reference purposes and dispute resolution.
• Technical data (access logs, IP address): Retained for 12 months for security and fraud investigation purposes.

Once the relevant retention period has ended, your data will be securely deleted or anonymised so that it can no longer be linked to your identity. The deletion process uses methods that ensure the data is unrecoverable.

Platform ligamension2 using cookies and similar tracking technologies to enhance your experience, maintain session security, and understand how the platform is used. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies (required): Required for the platform to function properly — including maintaining your login session, securing transactions, and saving your language preferences. These cookies cannot be disabled without affecting core platform functionality.
• Preference cookies: Remembers your preferences — such as game settings, display options and other customisations — so you don't have to configure them again each time you visit the platform.
• Analytics cookies: Helping us understand how players use the platform — including frequently visited pages, time spent, and navigation paths. This data is collected in aggregate and anonymised form.
• Security cookies: To help detect fraudulent activity, suspicious multi-location logins, and other security threats in order to protect your account.

You can manage cookie usage through your web browser settings. However, disabling essential cookies may affect the functionality of the platform. ligamension2. For non-essential cookies, you may choose to disable them without significantly affecting your gaming experience.

Under Personal Data Protection Act 2010 (PDPA Malaysia), you have certain rights regarding your personal data held by ligamension2. We fully respect these rights and will process every request within a reasonable timeframe.

To exercise any of the rights above, please contact our Data Protection Officer by email at privacy@ligamension2.best or via Live Chat within the platform. We will process your request within 21 working days in accordance with Malaysia's PDPA requirements. In complex cases, this period may be extended to 30 days, with prior notification to you.

Given that ligamension2 processing financial transactions, we apply additional layers of protection for data related to your deposits and withdrawals. When you make a deposit using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks or FPX, sensitive card or bank account data is processed directly by the respective payment provider in accordance with PCI DSS security standards.

Ligamension2 does not store your full credit card number, full debit card number, or internet banking password in our systems. We only retain the information necessary to verify your payment method's identity — such as the account holder's name and the last four digits of the card number (where applicable) — solely to facilitate future withdrawal requests.

All transaction records in your ligamension2 account are audited and cannot be altered. These logs are used for:

• To resolve any transaction disputes that may arise.
• Detecting and preventing fraudulent activity or money laundering.
• Fulfilling mandatory reporting obligations to Malaysian authorities when required.
• Giving players access to transaction statements for their personal records.

Platform ligamension2 is strictly for users aged 18 and above only. We do not knowingly collect, store, or process personal data of individuals under the age of 18. Account registration by minors is strictly prohibited.

If we suspect that a user is under age, we reserve the right to request age verification immediately. Should verification confirm that the user is underage:

• The account in question will be closed immediately.
• All deposits will be returned to the original payment method, with no winnings included.
• All collected personal data will be deleted within a reasonable timeframe unless retention is required by law.

If you become aware that someone under the age of 18 has registered an account at ligamension2, please contact us immediately at privacy@ligamension2.best so that we can take the appropriate action to protect them.

Ligamension2 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or business operations. When we make material changes to this policy, we will notify you through:

• In-platform notifications on ligamension2 that will appear the next time you log in.
• Notification emails to the address registered to your account.
• Updating the "Last Updated" date shown at the top and bottom of this document.

Continued use of the platform ligamension2 after a policy amendment constitutes your acceptance of the updated policy. If you disagree with any changes, you have the right to close your account and request deletion of your data in accordance with the process outlined in Section 8.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how ligamension2 handling your personal data, you may contact our Data Protection Officer (DPO) through the following channels:

• Email: privacy@ligamension2.best (for specific privacy and data rights enquiries)
• General support email: support@ligamension2.best
• Live Chat: Available within the ligamension2 platform, 24 hours a day, 7 days a week.

We are committed to responding to all privacy-related enquiries within 5 business days. For formal data rights requests (such as access or deletion requests), the processing period is up to 21 working days in accordance with the provisions of Malaysia's PDPA.

If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia which is the PDPA regulatory body in Malaysia. This is your right as a user, guaranteed under Malaysian law and ligamension2 fully supports your right to do so.